Spa Services
Packages
Listed below are the three types of packages we offer and their details.
We recommend a full service is conducted annually to keep your spa in optimum condition. A full annual service – the platinum service – includes a professional, thorough clean (we leave no stone unturned) but also includes every component is inspected and its performance monitored and checked. You could do this in the spring after your hot tub has not been used throughout the winter.
Every service level is available all year round and if you do not use your hot tub/spa at all during the winter months, we will ‘winterise’ the unit for you free of charge. This will prevent frost and ice from damaging it.
Silver (recommended every 3 - 6 months): £129
Intense Hot tub rinse
Our silver service will see our technician flush your hot tub/spa through with our commercial chemical to remove all biofilm deposits on pipework and components underneath which can affect the performance. You may notice a slimy creamy substance from time to time when your spa is stood empty. This is biofilm and needs to be cleansed from your hot tub and its systems as biofilm contains mould, bacteria and parasites.
What you get with our silver package
- Drain water, rinse, vacuum pipework and wipe acrylic clean- - Remove/clean away biofilm
-
This contains mould, parasites and bacteria and you will know if it is present as you may notice a slimy, creamy substance from time to time when your spa is empty but it can also form on parts of the hot tub or spa that you cannot see
- - Refill hot tub with fresh water
- - Thoroughly clean filters
Some customers may be advised to replace worn filter/s which are available at extra cost
- - Refit filters
- - Remove any airlocks in system
- - Add necessary chemicals to balance water
We can provide you with chemicals if you need to buy more and we also stock accessories, covers and cover lifters.
Close this information
A biofilm is an aggregate of microorganisms in which cells adhere
to each other and/or to a surface. These adherent cells are frequently
embedded within a self-produced matrix of extracellular polymeric
substance (EPS). Biofilm EPS, which is also referred to as slime,
is a polymeric conglomeration generally composed of extracellular
DNA, proteins, and polysaccharides in various configurations. Biofilms
may form on living or non-living surfaces, and represent a prevalent
mode of microbial life in natural, industrial and hospital settings.
The microbial cells growing in a biofilm are physiologically distinct
from planktonic cells of the same organism, which, by contrast, are
single-cells that may float or swim in a liquid medium.
Microbes form a biofilm in response to many factors, which may include
cellular recognition of specific or non-specific attachment sites
on a surface, nutritional cues, or in some cases, by exposure of planktonic
cells to sub-inhibitory concentrations of antibiotics. When a cell
switches to the biofilm mode of growth, it undergoes a phenotypic
shift in behavior in which large suites of genes are differentially
regulated.
Biofilm begins with the attachment of free-floating microorganisms
to a surface, they have been found to be involved in a wide variety
of microbial infections in the body, by one estimate 80% of all infections.
Infectious processes in which biofilms have been implicated include
common problems such as urinary tract infections, catheter infections,
middle-ear infections, formation of dental plaque, gingivitis, coating
contact lenses, and less common but more lethal processes such as
endocarditis, infections in cystic fibrosis, and infections of permanent
indwelling devices such as joint prostheses and heart valves. More
recently it has been noted that bacterial biofilms may impair cutaneous
wound healing and reduce topical antibacterial efficiency in healing
or treating infected skin wounds.
Formation of a biofilm begins with the attachment of free-floating
microorganisms to a surface. If the colonists are not immediately
separated from the surface, they can anchor themselves more permanently
using cell adhesion structures such as pili.
The first colonists facilitate the arrival of other cells by providing
more diverse adhesion sites and beginning to build the matrix that
holds the biofilm together. Some species are not able to attach to
a surface on their own but are often able to anchor themselves to
the matrix or directly to earlier colonists. It is during this colonization
that the cells are able to communicate via quorum sensing using such
products as AHL. Once colonization has begun, the biofilm grows through
a combination of cell division and recruitment. The final stage of
biofilm formation is known as development, and is the stage in which
the biofilm is established and may only change in shape and size.
The development of a biofilm may allow for the aggregate cell colony(ies)
to be increasingly antibiotic resistant.
Close this information
GOLD (Recommended every 6 months): £225
Intense Hot tub rinse
Our gold service will see our technician flush your hot tub/spa through with our commercial chemical to remove all biofilm deposits on pipework and components underneath which can affect the performance. You may notice a slimy creamy substance from time to time when your spa is stood empty. This is biofilm and needs to be cleansed from your hot tub and its systems as biofilm contains mould, bacteria and parasites.
What you get with our gold package
We drain all water from the heater, pipework and all the parts of the hot tub
- Remove/clean away biofilm
This contains mould, parasites and bacteria and you will know if it is present as you may notice a slimy, creamy substance from time to time when your spa is empty but it can also form on parts of the hot tub or spa that you cannot see
- Wash clean skirt at appropriate pressure using a jetwash
- Remove all access panels around the skirt vacuum inside carcass and clean around all surrounds behind access panels
- Assess insulation and plumbing
- Release all jets which are removable from body and clean both parts
Corroded jets may need to be replaced at an extra cost
- Rinse and vacuum pipework
- Clean and polish acrylic shell
- Refill hot tub with fresh water
- Thoroughly clean filters
Some customers may be advised to replace worn filter/s which are available at extra cost
- Refit filters
- Remove any airlocks in system
- Re-commission and, using electrical test equipment, do an efficiency test and safety check on each component
This includes pumps, air blowers, jets and circuit boards
- Add necessary chemicals to balance water
- Wash and protect cover with UV protector or under some circumstances you may be advised to replace it
We can provide you with chemicals if you need to buy more and we also stock accessories, covers and cover lifters.
Close this information
A biofilm is an aggregate of microorganisms in which cells adhere
to each other and/or to a surface. These adherent cells are frequently
embedded within a self-produced matrix of extracellular polymeric
substance (EPS). Biofilm EPS, which is also referred to as slime,
is a polymeric conglomeration generally composed of extracellular
DNA, proteins, and polysaccharides in various configurations. Biofilms
may form on living or non-living surfaces, and represent a prevalent
mode of microbial life in natural, industrial and hospital settings.
The microbial cells growing in a biofilm are physiologically distinct
from planktonic cells of the same organism, which, by contrast, are
single-cells that may float or swim in a liquid medium.
Microbes form a biofilm in response to many factors, which may include
cellular recognition of specific or non-specific attachment sites
on a surface, nutritional cues, or in some cases, by exposure of planktonic
cells to sub-inhibitory concentrations of antibiotics. When a cell
switches to the biofilm mode of growth, it undergoes a phenotypic
shift in behavior in which large suites of genes are differentially
regulated.
Biofilm begins with the attachment of free-floating microorganisms
to a surface, they have been found to be involved in a wide variety
of microbial infections in the body, by one estimate 80% of all infections.
Infectious processes in which biofilms have been implicated include
common problems such as urinary tract infections, catheter infections,
middle-ear infections, formation of dental plaque, gingivitis, coating
contact lenses, and less common but more lethal processes such as
endocarditis, infections in cystic fibrosis, and infections of permanent
indwelling devices such as joint prostheses and heart valves. More
recently it has been noted that bacterial biofilms may impair cutaneous
wound healing and reduce topical antibacterial efficiency in healing
or treating infected skin wounds.
Formation of a biofilm begins with the attachment of free-floating
microorganisms to a surface. If the colonists are not immediately
separated from the surface, they can anchor themselves more permanently
using cell adhesion structures such as pili.
The first colonists facilitate the arrival of other cells by providing
more diverse adhesion sites and beginning to build the matrix that
holds the biofilm together. Some species are not able to attach to
a surface on their own but are often able to anchor themselves to
the matrix or directly to earlier colonists. It is during this colonization
that the cells are able to communicate via quorum sensing using such
products as AHL. Once colonization has begun, the biofilm grows through
a combination of cell division and recruitment. The final stage of
biofilm formation is known as development, and is the stage in which
the biofilm is established and may only change in shape and size.
The development of a biofilm may allow for the aggregate cell colony(ies)
to be increasingly antibiotic resistant.
Close this information
PLATINUM: (recommended annually): £299
We recommend a full service is conducted annually to keep your spa in optimum condition. This includes a professional, thorough clean (we leave no stone unturned) but also includes every component is inspected and its performance monitored and checked. You could do this in the spring after your hot tub has not been used throughout the winter.
Intense Hot tub rinse
Our platinum service will see our technician flush your hot tub/spa through with our commercial chemical to remove all biofilm deposits on pipework and components underneath which can affect the performance. You may notice a slimy creamy substance from time to time when your spa is stood empty. This is biofilm and needs to be cleansed from your hot tub and its systems as biofilm contains mould, bacteria and parasites.
What you get with our platinum package
- - Drain water
-
We drain all water from the heater, pipework and all the parts of the hot tub
- - Wash clean skirt at appropriate pressure using a jetwash
- - Remove all access panels around the skirt vacuum inside carcass and clean around all surrounds behind access panels
- - Assess insulation and plumbing
- - Release all jets which are removable from body and clean both parts
- - Rinse and vacuum pipework
- - Clean and polish acrylic shell
- - Wash and protect cover with UV protector or under some circumstances you may be advised to replace it
- - Protect skirt with necessary sealants and sealers plastic - wood
- - Thoroughly clean existing filters
- - Refill hot tub with fresh water
- - Refit filters
- - Remove any airlocks in system
- - Switch spa back on and using electrical test equipment do an efficiency test and safety point check on each component
This includes pumps, air blowers, jets and circuit boards
- Add necessary chemicals to balance water
- New filters included
- ***free gift***
- free health check assessment (pre warranty form will be filled out as you may be considering taking out a no hassle warranty with us)
We can provide you with chemicals if you need to buy more and we also stock accessories, covers and cover lifters.
Close this information
A biofilm is an aggregate of microorganisms in which cells adhere
to each other and/or to a surface. These adherent cells are frequently
embedded within a self-produced matrix of extracellular polymeric
substance (EPS). Biofilm EPS, which is also referred to as slime,
is a polymeric conglomeration generally composed of extracellular
DNA, proteins, and polysaccharides in various configurations. Biofilms
may form on living or non-living surfaces, and represent a prevalent
mode of microbial life in natural, industrial and hospital settings.
The microbial cells growing in a biofilm are physiologically distinct
from planktonic cells of the same organism, which, by contrast, are
single-cells that may float or swim in a liquid medium.
Microbes form a biofilm in response to many factors, which may include
cellular recognition of specific or non-specific attachment sites
on a surface, nutritional cues, or in some cases, by exposure of planktonic
cells to sub-inhibitory concentrations of antibiotics. When a cell
switches to the biofilm mode of growth, it undergoes a phenotypic
shift in behavior in which large suites of genes are differentially
regulated.
Biofilm begins with the attachment of free-floating microorganisms
to a surface, they have been found to be involved in a wide variety
of microbial infections in the body, by one estimate 80% of all infections.
Infectious processes in which biofilms have been implicated include
common problems such as urinary tract infections, catheter infections,
middle-ear infections, formation of dental plaque, gingivitis, coating
contact lenses, and less common but more lethal processes such as
endocarditis, infections in cystic fibrosis, and infections of permanent
indwelling devices such as joint prostheses and heart valves. More
recently it has been noted that bacterial biofilms may impair cutaneous
wound healing and reduce topical antibacterial efficiency in healing
or treating infected skin wounds.
Formation of a biofilm begins with the attachment of free-floating
microorganisms to a surface. If the colonists are not immediately
separated from the surface, they can anchor themselves more permanently
using cell adhesion structures such as pili.
The first colonists facilitate the arrival of other cells by providing
more diverse adhesion sites and beginning to build the matrix that
holds the biofilm together. Some species are not able to attach to
a surface on their own but are often able to anchor themselves to
the matrix or directly to earlier colonists. It is during this colonization
that the cells are able to communicate via quorum sensing using such
products as AHL. Once colonization has begun, the biofilm grows through
a combination of cell division and recruitment. The final stage of
biofilm formation is known as development, and is the stage in which
the biofilm is established and may only change in shape and size.
The development of a biofilm may allow for the aggregate cell colony(ies)
to be increasingly antibiotic resistant.
Close this information
***Please note***
Every service level is available all year round and if you do not use your hottub / spa at all during the winter months, we will ‘winterise’ the unit for you free of charge. This will prevent frost and ice from damaging it.
Why Do I Need my Hot Tub Serviced?
A hot tub is as much of an investment as a car. So in the same way that you wouldn't risk keeping your car running for years on end without having it checked or serviced, we can give you peace of mind for your spa by offering a full inspection and service. Here at the Hot Tub Specialists we recommend that you have your spa serviced at least once a year. That way, your hot tub/spa maintains its condition and you know that it is safe and bacteria-free.
We have over 25 years combined experience in our team of staff with experience of a vast number of suppliers and dealers across the world. As such, we offer competitive service packages which are available for all types of hot tubs and spas. You may have been the unwitting ‘victim’ of another hot tub dealer or supplier without our expert credentials and experience, leaving you with a poorly-functioning or broken down hot tub. If so, we are here to help, and we truly are the specialists!
We comprehensively and thoroughly check your hot tub and spa when conducting our services and look for things such as leaks, heating, electrical and plumbing problems to ensure your spa is in tip top condition. We understand the importance of good quality service and product and customer care so you can be sure to know we treat your tub and spa as if it is our own.
We are dedicated to providing our customers with the best value for money so we keep our prices as competitive as possible while maintaining our excellent standard of service and expertise. We offer three service packages and with prices starting from as little as £129 you can be assured that your money is being spent wisely.
So if you are too busy or cannot manage to thoroughly clean your hot tub or spa, contact us and we will ensure that your product is immaculately cleaned. We flush your hot tub or spa through with our special commercial chemical to remove all biofilm deposits on pipework and components underneath which can affect the performance of your unit – you may notice a slimy and creamy substance from time to time when your spa is stood empty. This is biofilm and needs to be cleansed from your hot tub and its systems as biofilm contains mould, bacteria and parasites. Therefore it is very important to have your hot tub or spa serviced regularly to keep it hygienic, safe and will last a long time.
But we do not just flush through your unit. We also rinse through your equipment, vacuum the pipework, wipe all the acrylic, exhaustively clean the filters and refit them, remove airlocks and check and add, where necessary, the chemicals in your water. And all of this is achieved in our cheapest standard of service!
As with all major purchases and well-used products they need to be carefully maintained so if problems occur it is always best to have these seen to and fixed before the fault gets worse and costs more money than it needs to. We can obtain spares and provide a repair service. Our team has a wealth of knowledge and can repair every make and model of hot tub in the market; UK, international, portable, built-in spas and hot tubs, private units and also commercial equipment. Each one of our experienced technicians is fully trained in the work they do and are accredited to repair and service equipment and components found in all different kinds of hot tubs and spas.
We also regularly carry out installation of new spas, relocation of existing ones, provide spare parts, system upgrades, hot tub sales and any technical advice you need.
We offer free quotations upon request. Please contact us for more information.
Save money and ensure your hot tub is well cared for with our Hot Tub and Spa Maintenance Contracts
At Hot Tub Specialists we are dedicated to giving our existing clients and potential customers the best possible care and customer service. We know the stresses of modern day living and understand the importance of a hassle-free way of life. As such, to help our hot tub owners get the utmost enjoyment from their products, we offer a variety of care plans so you have peace of mind that your hot tub is well-taken care of and you will incur no major, one-off bills.
The service we offer not only keeps your hot tub in peak condition but it can also help us to efficiently plan the servicing and maintenance throughout the year, keeping your overall expenditure down. It also means your costs are spread across a year so you can more easily manage your finances.
With our carefully designed maintenance and care packages starting from as little as £13.99, you can be confident you are getting a great deal while benefitting from our extensive knowledge and experience.
For more information please visit out Care Plan page.
The areas we cover
We cover the whole of the UK including
-
- Avon
Bedfordshire
- Berkshire
- Buckinghamshire
- Cambridgeshire
- Cheshire
- Cleveland
- Clwyd
- Cornwall
- County Antrim
- County Armagh
- County Down
- County Fermanagh
- County Londonderry
- County Tyrone
- Cumbria
- Derbyshire
- Devon
- Dorset
- Dumfries and Galloway
- Durham
- Dyfed
- East Sussex
- Essex
- Fife
- Gloucestershire
|
- Grampian
Greater Manchester
- Gwent
- Gwynedd County
- Hampshire
- Herefordshire
- Hertfordshire
- Highlands and Islands
- Humberside
- Isle of Wight
- Kent
- Lancashire
- Leicestershire
- Lincolnshire
- Lothian
- Merseyside
- Mid Glamorgan
- Norfolk
- North Yorkshire
- Northamptonshire
- Northumberland
- Nottinghamshire
- Oxfordshire
- Powys
- Rutland
- Shropshire
- Somerset
|
- South Glamorgan
- South Yorkshire
- Staffordshire
- Strathclyde
- Suffolk
- Surrey
- Tayside
- Tyne and Wear
- Warwickshire
- West Glamorgan
- West Midlands
- West Sussex
- West Yorkshire
- Wiltshire
- Worcestershire
|
Contact Us
If you have any questions or want to know more about our care plans and warranties please contact us on
Free Phone: 0800 6 10 1020
Phone: 01342 718712
Email: enquiries@hottubspecialists.co.uk
We are open 8am – 10pm 7 DAYS A WEEK.
Whether your hot tub or spa is in need of repair or upgrade, or you want advice for general maintenance, we can help you as we cover all aspects of the spa industry and we can advise you on your next steps. We offer a spa move and relocation service if you would like to take your spa with you when you move home. You may want to buy some extra accessories/chemicals - look no further. Or perhaps your tub is in perfect condition and you just want it serviced. Click on the images at the top to take you to the relevant section of our site. Alternatively, phone us free on: 0800 6 10 10 20.
