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Repairs And Breakdowns

 

Hot tubs and spas are incredibly relaxing and very enjoyable until a fault appears. But do not worry because Hot Tub Specialists is here to help!

At Hot Tub Specialists we can boast more than 25 years worth of experience. Our team has a wealth of knowledge and can repair every make and model of hot tub in the market; UK, international, portable, built-in spas and hot tubs, private units and also commercial equipment. Each one of our experienced technicians is fully trained in the work they do and are accredited to repair and service equipment and components found in all different kinds of hot tubs and spas.

Despite the fact that well-maintained and good quality hot tubs rarely develop faults or problems, because of the many parts which they contain and need in order to function properly sometimes components do fail. We understand the inconvenience and disappointment when hot tubs and spas break down and we always aim to get your hot tub fixed as soon as possible and with the minimum disturbance. So if you come home after a long day and get ready to relax in your spa or hot tub only to find the water is cold, not bubbling or just does not seem to work at all, you can rest assured that our repair service will have you back in your steaming tub in no time!

We are committed to keeping the costs down for you and regularly review our charges and ensure they are competitive while also maintaining our high standard of service, expert advice and customer care, providing you with the best value for your money.

There is a wide variety of hot tubs and spas sold throughout the UK and we have parts already in stock ready for when problems occur. Therefore in most cases our engineers can fix your hot tub on site in the first visit. If for any reason this proves to be impossible, we can source nearly any part through our reliable stockists and will order the necessary equipment and return to your property as soon as possible.

Hot tubs are complicated products made up of multiple parts such as pumps, sensors, jets, heaters, printed circuit boards and many more intricate parts and joints. As such, there are numerous problems which can occur with your spa or hot tub so to ensure you receive the correct diagnosis it is important you seek advice from experienced engineers who understand spas and hot tubs, the common and unusual faults which can happen and all the right knowledge and apparatus to fix your product efficiently.

Not only do we offer an excellent hot tub repair service but we can also provide quotes for replacing parts, maintenance and many other services.

We repair all makes and models of hot tubs and spas whether they were built in the UK or internationally, are commercial or private or are built-in or portable.

Avoiding faults developing with your hot tub and spa
It is very beneficial to have a full service if your spa is nearing the end of its warranty to minimise the chances of it breaking down but we always advise our clients to invest in servicing and maintenance to avoid the need for repairs, just as you would with a car.

We recommend that you have your spa serviced at least once a year so that it maintains its condition and we can give you peace of mind by offering you a full inspection and service for your spa or hot tub. However, if your hot tub does malfunction in any way, we can take care of it so you can start enjoying it again as soon as possible.
We offer three competitively priced and extensive spa service and maintenance programmes so please see our service page for more information.

How we fix your spa or hot tub
When you call us or email us with your enquiry we will begin by trying to determine the problem over the phone as many issues can be solved without us visiting your home or business.

If the fault is more complicated and requires a visit to the spa and hot tub site, we can offer either an emergency call-out or scheduled call-out option. The emergency call-out option is the more expensive we offer but takes into account our immediate response.

When we visit your home or business address we conduct a check of your spa or hot tub before diagnosing the problem which we will fix on the spot as quickly as possible depending on whether we have the correct parts. Our technicians are experienced, trained and very adept at finding and fixing faults and also keep a stock of major and minor parts for a wide variety of hot tubs and spas.

Spa and hot tub parts

Hot tubs are complicated products made up of multiple parts so there are numerous problems which can occur. To ensure you receive the correct diagnosis it is important you seek advice from experienced technicians who understand spas and hot tubs, the common and unusual faults which can happen and have all the right knowledge and apparatus to fix your product efficiently.

There is a wide variety of hot tubs and spas sold throughout the UK and we have parts already in stock ready for when problems occur. If for any reason this proves to be impossible, with our longstanding presence and experience in the industry we have a wide range of contacts and suppliers. These links with manufacturers means we are able to obtain parts very quickly.

 

How much does it cost?

We can offer either an emergency call-out or scheduled call-out option. The emergency call-out option is the more expensive we offer but takes into account our immediate response.

We are committed to keeping the costs down for you and regularly review our charges and ensure they are competitive while also maintaining our high standard of service, expert advice and customer care, providing you with the best value for your money.

Please see our quoted prices at the top of this page and take a look at our special offers which also feature here.

We can repair and replace all parts and problems
Hot Tub Specialist technicians are authorised to repair and service equipment and components found in all different kinds of hot tubs and spas.

We can fix and repair all sorts of faults in hot tubs and spas including, but certainly not limited to:
Air blowers
Circulation pumps
Cushions
Heaters
Jets
Ozonators
Plumbing parts
Spa covers and lifts
Water jet pumps
Submersible pumps and hoses
Control systems
Accessories
Chemicals
Filters
Crack repair
Material repair
Lights and lenses
PCB boards

We can fix all spas and hot tubs in the market
Due to our 25 years worth of experience and the training our technicians receive, we can fix all spas and hot tubs in the market. Some of the major manufacturers include, but are certainly not limited to:
Cal Spas
Arctic Spas
Spa Crest
Hot Spring Spas
Coast Spas
LA Spas
Jacuzzi
RotoSpa UK
Artesian Spas
La-Z-boy Spas
Elite Spas
Vita Spa
Sundance Spas
Premium Leisure Spas
Beachcomber Hot Tubs
Caldera Spas
Canadian Spa Company
Catalina Spa
Clearwater Spas
Dynasty Spas
Hydrofunspas
Hydropool
Marquis Spas
Spaform
Master Spas
Leisurerite
Waterside Leisure

With our longstanding presence and experience in the industry, we have a wide range of contacts and suppliers. These links with manufacturers means we are able to obtain parts very quickly.
We can also repair and service Chinese spas and hot tubs.

Common faults

Leaking spa – this could be a multitude of problems. Check how much water is leaking and how long it has been leaking for before calling us and try to check where the leak is coming from

Heater not working – usually caused by old or dirty filters, or pressure switches that need replacing or adjusting

Faulty electrics – can be caused by the heater tripping, if the hot tub or spa has not been filled correctly with water, blockages or chemical levels being too high or low or wrong chemicals used

Cloudy and/or smelly water - usually caused by a clogged or old filter, low sanitiser level, or the water pH balance being wrong

Excessive foaming – usually caused by water hardness, the water pH balance being wrong, soap residues

Skin irritation, strong fumes, burning eye sensation – usually caused by an incorrect level of sanitiser or the water pH being out of balance

Faded, cracked spa cover – this is usually caused by the sun’s bleaching effect and wear and tear

Faded, scratched shell – this is usually caused by the sun’s bleaching effect, wear and tear or dirt

The areas we cover
We cover the whole of the UK including

Free Phone: 0800 6 10 1020

Phone: 01342 718712

Email: enquiries@hottubspecialists.co.uk

We are open 8am – 10pm 7 DAYS A WEEK.

Whether your hot tub or spa is in need of repair or upgrade, or you want advice for general maintenance, we can help you as we cover all aspects of the spa industry and we can advise you on your next steps. We offer a spa move and relocation service if you would like to take your spa with you when you move home. You may want to buy some extra accessories/chemicals - look no further. Or perhaps your tub is in perfect condition and you just want it serviced. Click on the images at the top to take you to the relevant section of our site. Alternatively, phone us free on: 0800 6 10 10 20.